PEST CONTROL WARRANTY
WARRANTY…
Your pest control service includes a 6 month warranty against infestation* levels for Cockroaches & Silverfish (in indoor areas only) and a 3 month warranty applies for infestation* levels for Spiders (in indoor areas only). No warranty is provided for German Cockroaches, Ants or Rodents. No warranty is provided for pests in outdoor areas. Warranty periods remain with the original customer and are not transferred to new occupants of the treated premises. No warranty is provided if a partial treatment is performed.
*An Infestation is defined as the state of being invaded or overrun by pests (i.e., 20+ live cockroaches), and will normally be treated free of charge, as long as you have not removed the surface spray (see below regarding Mopping). After your pest control treatment has been applied, if you see 1 or 2 cockroaches or spiders here or there – this is not and infestation and is not covered by a warranty, as the cockroaches and spiders may have come through an open window or door. Chances are – when you see the same cockroach or spider tomorrow, he will be upside down and dead, due to the treatment that has been put in place.
FREE PEST CONTROL SERVICES…
No warranty is provided for any Free/Promotional pest control services.
AFTER YOUR PEST CONTROL SERVICE HAS BEEN COMPLETED…
CLEANING INTERNAL AREAS…
The surface spray that we use can last up to 6 months for internal areas if the surface spray is left in place.
DO NOT MOP UP AGAINST THE WALLS – If you mop against the walls, you will remove the surface spray that has been applied. When mopping your floors, stay approximately 5cm away from the base of the walls/skirting boards.
ALTERNATIVES TO MOPPING…
If dust or dirt builds up next to the walls, instead of mopping, use a soft bristled broom against the walls/skirting boards. For a surface spray to remain effective over long periods of time, they need to be left in place where the pest technician has applied the treatment on the surface.
PEST CONTROL PRODUCTS…
All products used by Silk’s Pest Control are approved by The Australian Pesticides and Veterinary Medicines Authority (APVMA). A Pest Management Activity Record will be provided to you on the day with your documentation.
HOW TO KEEP PESTS OUT OF YOUR HOME…
COCKROACHES + SILVERFISH…
These pests can be brought into the house in storage boxes and containers, so ensure that you check all boxes and containers for pest activity before bringing them inside.
GERMAN COCKROACHES…
In our experience, one of the biggest causes of German Cockroach infestations is from fruit shops and supermarkets. When bringing your shopping home in cardboard boxes, it is recommended that you empty the boxes immediately and dispose of the box immediately in the bin outside. German Cockroaches like to place eggs in the cardboard corrugation and when those eggs hatch in your home – you can experience large infestation problems if they are not detected early.
DOORS + WINDOWS…
Where you are able to, keep your doors and windows closed or flyscreens closed during the day and night to prevent pests flying in from outside.
REMEMBER… Queensland is a tropical environment overrun with pests! Our job is to manage pest numbers and infestations. Completely eliminating all pest activity in your home is not possible.
ADAM SILK – Director | Silk’s Pest Control / Termites Brisbane
